Frequently Asked Questions
Everything you need to know about setting up window tinting for your home or commercial property.
Which package fits my property type?
If you live in a high-rise condominium or apartment, our Condo & Apartment Suite is optimized for your layout (covering the living hall, master bedroom, and small rooms). For terrace or landed homes, Landed Essential covers all front and back windows. For dedicated daytime heat relief or meeting room frosted privacy, explore our specialized commercial and architectural options.
Do you charge for on-site measurements and consultations?
No. We dispatch our mobile team across Kuala Lumpur and Selangor (including Petaling Jaya, Subang Jaya, and Shah Alam) to measure your windows, perform live digital heat rejection tests using our BTU and IRR meters, and show you physical film samples. This is 100% free with no obligation.
Which areas in Klang Valley do you provide on-site installation for?
We have dedicated installation teams covering Kuala Lumpur (Mont Kiara, KLCC, Bangsar, Desa ParkCity), Petaling Jaya (SS2, Damansara, Bandar Utama, Kota Damansara), Subang Jaya & USJ, Shah Alam (Setia Alam, Bukit Jelutong, Kota Kemuning), Puchong (Bandar Kinrara, Bandar Puteri), Cyberjaya, and surrounding townships across Selangor.
Will window film make my home dark inside?
No. Modern ceramic and magnetron sputtered films selectively filter invisible solar infrared heat (up to 98% IRR) while letting ample natural daylight pass through (up to 50% or 70% VLT). Your rooms stay bright, glare-free, and noticeably cooler.
Does Ckool window tint block mobile phones, Wi-Fi, or Smart Home signals?
Our NC-Elite and NC-Core Nano Ceramic series are 100% non-metallic and non-conductive, guaranteeing zero interference with 5G cellular signals, Wi-Fi routers, GPS, or RFID autogate frequencies.
How long does installation take?
Most standard homes, such as a 1,000 sqft condominium or double-storey terrace house, take between 4 and 8 hours. Our certified installers use protective drop sheets to ensure your floors and furniture remain completely clean.
What does the warranty cover?
Our architectural and residential window film installations come with an official 5 to 10-year written warranty protecting against bubbling, peeling, delamination, adhesive failure, and excessive thermal discoloration.
Looking for coverage details?
Read our full breakdown of multi-year film guarantees, terms, and claims.
Read our Warranty Policy →Curious about our installation team?
See how our certified technicians handle site prep, floor covers, and quality checks.
Explore Our Onsite Process →Need a custom size or specific tint percentage?
We can mix and match packages to fit different rooms of your house.